Owner FAQs

Answers to your frequently asked questions

Do you mark up maintenance invoices?

No, we do not mark up home maintenance invoices. Also, we often receive discounts for sending our vendors a lot of work – these discounts are passed along to our clients.
How well do you screen tenants?

We confirm credit history, income, and we run a criminal background check that screens prospective tenants in all 50 states. If you'd like to see our screening flowchart, please go to https://www.dormanrealestate.com/preapplicationpacket
Should I have a question while you are managing my home, how many different people will I need to speak with?

Our office does what’s called “portfolio management” which means that each of our property managers have a select number of properties that he or she is responsible for. That one property manager, who is also a licensed Realtor®, will be your primary point of contact to provide a personalized service.
When should I expect my monthly owner statement?

We e-mail out a link to your owner statement through your owner portal around the 10th of every month.
When should I expect to receive my year end statement and 1099 for tax purposes?

These are mailed out by no later than the 31st of January each year.
When will I receive my monthly rent proceeds?

If the tenant pays on time you will receive your proceeds between the 10th and 15th of every month.